Description:
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. A Cruise Vacation Company is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.A Cruise Vacation Company Global Legal Team has an exciting career opportunity for a full-time Director, Associate Counsel - Sales and Marketing reporting to the Director, Associate Counsel Marketing.
The position is onsite and based in Miami, Florida.
Position Summary:
The Director, Associate Counsel - Sales and Marketing is responsible for supporting the consumer sales, trade and marketing functions across all A Cruise Vacation Company brands throughout the Americas—including the US, Canada, Latin America, the Caribbean and South America. Reporting to the Senior Director, Associate Counsel - Global Sales and Marketing, this role will work closely with other colleagues in the Legal Department to ensure strategic cross-border alignment.
Essential Duties and Responsibilities:
- Serve as the strategic legal lead for consumer sales, travel partner, and marketing initiatives across the Americas—including the U.S., Canada, Latin America, the Caribbean, and South America—by partnering with cross-functional teams to shape and execute business strategies that align with consumer protection laws and regulatory frameworks.
- Act as the primary legal advisor on consumer law matters in the Americas, providing actionable, business-oriented guidance on U.S. federal and state regulations, FTC rules, CAN-SPAM, CASL, COPPA, and advertising industry standards.
- Lead strategic discussions with regional business leaders to proactively identify legal risks and develop compliance strategies for B2C programs, including pricing, bundling, loyalty, promotions, and customer engagement.
- Oversee the development and governance of guest-facing terms and policies—including the passenger ticket contract and purchase terms—with a focus on regional expertise and global harmonization.
- Guide the legal approach to marketing, advertising, e-commerce, and social media initiatives, ensuring alignment with consumer protection laws and brand integrity.
- Monitor and interpret legal and regulatory developments in consumer law across the Americas, translating them into practical guidance and strategic recommendations for internal stakeholders.
- Collaborate with global Legal Department counterparts to ensure consistency in legal strategy and cross-border alignment on consumer-facing issues.
- Provide thought leadership on emerging consumer law trends and their impact on the cruise and travel industry, including digital marketing, influencer partnerships, and customer experience innovation.
- Advise on the intersection of artificial intelligence and consumer law, including the use of AI in marketing, personalization, customer service, and data-driven decision-making, with a focus on transparency, fairness, and regulatory compliance.
- Support enterprise-wide initiatives by advising on legal implications of new product offerings, promotional campaigns, and customer-facing programs, with a focus on risk mitigation and regulatory compliance.
- Manage multiple strategic initiatives simultaneously with responsiveness, sound judgment, and a deep understanding of the business and legal landscape.
- Build and maintain relationships with internal stakeholders, external stakeholders and regulators.
Qualifications:
- J.D. from an accredited law school and active membership in good standing with the Florida Bar or a comparable State Bar; must be qualified for admission as Authorized House Counsel in Florida.
- Minimum of 7–9 years of legal experience supporting sales and marketing functions, including at least 5 years as in-house counsel at a large consumer-facing brand or similar organization, with 3 years in a leadership or strategic advisory role—preferably within the travel, hospitality, media, or entertainment industries.
- Demonstrated expertise in U.S. federal and state consumer protection laws, FTC guidelines, CAN-SPAM, CASL, COPPA, and advertising self-regulatory standards.
- Strong understanding of marketing and advertising law, right of publicity and privacy, and intellectual property issues relevant to the travel and hospitality sectors.
- Proven ability to lead cross-functional legal strategy discussions and collaborate across jurisdictions and time zones.
- Experience managing legal teams and advising on complex, high-impact B2C initiatives.
- Familiarity with entertainment industry practices, including working with agents, managers, and outside counsel, is a plus.
- Strategic thinker with a practical, business-oriented approach to legal problem-solving.
Financial Responsibilities:
- Oversee outside counsel engagements across multiple jurisdictions, ensuring alignment with strategic priorities and cost-efficiency goals.
- Manage legal budgets related to sales, marketing, and consumer law matters, including forecasting, tracking, and reporting to ensure fiscal discipline and value delivery.
- Evaluate external legal spend and performance metrics to inform resource allocation, optimize vendor relationships, and support enterprise-wide financial planning.
Power Skills:
- Enterprise Mindset
- Deals with Ambiguity
- Develops Talent
- Financial & Tech Acumen
- Manages Complexity