Description:

Role Overview:
The world isn't standing still, and neither is An American Insurance Company. We're moving quickly, looking across our businesses and brands and taking bold steps to better serve customers' evolving needs. That's why now is an exciting time to join our team. You'll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You'll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at An American Insurance Company is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For more than 89 years we've thrived by staying a step ahead of whatever's coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We've been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

We are the Good Hands. We don't follow the trends. We set them.

Job Summary:
The Claim Litigation Relationship Manager reviews matters in Litigation and provides case and litigation analysis, injury analysis and authority to take cases brought against insureds and the Company in bodily injury and property damage lawsuits to trial.

This individual may lead a team that will review, analyze, and manage active files in litigation by monitoring legal activity and assisting in the development of complex litigation strategy.

The individual will ensure compliance with the litigation handling guidelines by identifying drivers of quality on operational results and consulting with outside counsel, adjusters, and management on proper procedures, trends, file quality, negotiation strategies, and value drivers.

Collaborates and aligns on strategy, action planning, and communication with client, business units, and other areas of Law and Regulation, and outside counsel. Proactively counsels clients on emerging legal issues and risk. Counsels clients on strategic initiatives, and serves on project teams as needed to provide legal advice.

Key Responsibilities:

Review and analyze matters in litigation and develop appropriate strategy to resolve or proceed to trial
Assist in developing training programs for defense counsel, Client Legal Services and claim business partners
Update case handling data points during engagement with Outside Counsel
Works very closely with the claims organization on complex and high-exposure claims
Will manage litigation process and oversight
Advises and counsels line management in Claims and Outside Counsel/Client Legal Services on analysis of trends, alternatives and risk factors of changing claim environments by state and territory and mechanized claim systems
Present strategic summaries of litigation analysis and recommendations tailored to specific audience(s)
Functions as an advanced resource and partner to both the Claim Business Partners and Outside Counsel Defense firms in evaluating the effectiveness of overall Litigated Claim results
Partners with outside counsel to analyze and review individual cases in litigation to capture current legal action status and next steps for prompt resolution of litigated matter
Provide approval for budget changes on assigned cases handled by outside cases from flat fee to hourly
Partner with team members to meet the functional budgets, operational plans, and performance requirements for the Law and Regulation Department
May participate in audit of open and closed files from selected outside firms to confirm service level agreement compliance

Education and Experience:

Juris Doctorate degree (Required), and member in good standing of the California State Bar
Bachelors Degree (Required)
4 to 7 or more years of experience (Preferred)