Description:
Overview:The Referral Network Manager will oversee and grow the firm's national referral network. This individual will partner with firm leadership to optimize case intake, distribution, and tracking of referred cases, ensuring that referral opportunities are maximized and revenue is accurately forecasted. This role is ideal for a high-potential junior attorney with 2–3 years of personal injury experience who is looking to pivot into a strategic business development and case management role.
Key Responsibilities:
- Referral Partner Management
- Build, maintain, and strengthen relationships with national referral partners.
- Collaborate with leadership (including Ryan) on developing and executing the referral partner strategy.
- Identify and update criteria for cases to be referred out.
- Manage process surrounding maintained interest cases.
- Case Oversight & Optimization
- Ensure referral opportunities are fully leveraged across practice areas.
- Optimize case distribution to referral partners based on volume, type, and historical results.
- Track and monitor case status with partners; follow up regularly to ensure timely updates.
- Data & Reporting
- Maintain an updated referral case log for active matters.
- Collaborate with the finance team to forecast referral revenue and analyze performance.
- Provide leadership with regular reports on case distribution, status, and revenue impact.
Qualifications:
- JD with 2–3 years of experience in personal injury or related practice (required).
- Strong relationship management skills; ability to engage with attorneys and partners nationwide.
- Data-driven mindset with comfort in tracking, analyzing, and reporting outcomes.
- Excellent organizational skills and ability to manage multiple referral relationships simultaneously.
- High initiative, professional presence, and ability to work collaboratively with attorneys and finance teams.
