Description:

Phillips Law Group is an established Plaintiff Personal Injury Firm, Our team is dedicated to providing exceptional service to our clients from the very first interaction. As we expand, we are seeking a licensed, knowledgeable, and personable attorney to assist our intake department by being available to answer legal questions from potential clients via phone and Zoom.

Position Overview:
We are looking for a licensed Arizona attorney to support our intake team by:

Speaking directly with potential clients to answer basic legal questions about personal injury matters.
Clarifying legal processes and case eligibility in plain, compassionate language.
Offering brief consultations via Zoom or phone as needed to build trust and help convert leads into clients.
Assisting intake specialists in determining case viability based on firm criteria.
Collaborating with intake supervisors to improve workflows and intake scripts.

This is not a litigation or case management role — your primary focus will be client communication at the intake stage.

Key Responsibilities:

Be available during agreed-upon hours to take scheduled or on-demand calls/Zooms with prospective clients.
Explain legal rights and options in a clear, ethical, and professional manner.
Maintain a helpful, patient, and empathetic tone with every contact.
Work collaboratively with our intake team and provide legal insight when needed.

Qualifications:

J.D. from an accredited law school
Licensed and in good standing with the Arizona State Bar
1+ years of experience in personal injury law preferred (auto accidents, premises liability, etc.)
Strong verbal communication and interpersonal skills
Tech-savvy and comfortable with Zoom and cloud-based CRM/intake tools
Bilingual (English/Spanish) a plus

We offer: