Associate Counsel - Contested Foreclosure

Description:

A Full-Service Residential Mortgage Loan Servicer Company is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, A Full-Service Residential Mortgage Loan Servicer Company strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then A Full-Service Residential Mortgage Loan Servicer Company is the place for you!

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Manages a large portfolio of Contested Foreclosure Cases.
• Develops strategy with contested specialists, foreclosure counsel and Clients to resolve contested foreclosure matters.
• Manage team of direct reports providing staff with regular performance feedback on established metrics via scorecards and other forms of communication.
• Manage escalated Title Curative matters, including filing title insurance claims when necessary.
• Manage escalated lien priority claims including HOA, co-op, and municipal lien issues.
• Manage escalated matters related to property preservation and upkeep, including takings, receivership appointments, and fines.
• Notify SVP of high-risk matters upon intake (lien loss risk, class action risk, A Full-Service Residential Mortgage Loan Servicer Company named, etc.).
• Understands mortgage loan servicing and the default, foreclosure, bankruptcy and loss mitigation processes as well as mortgage-related foreclosure matters such as contested foreclosures, statute of limitations issues, and affirmative defenses to foreclosure.
• Reviews LPS queues to determine whether a case should be transferred to the Legal (Contested) Department.
• Handles initial case intake and set up,
• Ensures that investor reports are provided in advance of regular investor calls and facilitates meaningful substantive discussion on investor calls.
• Responsible for management of cases to conclusion through judgment, trial, settlement or loss mitigation options.
• Analyze industry case decisions and potential impact on A Full-Service Residential Mortgage Loan Servicer Company operations and clients.
• Schedule trainings for the team with internal resources and outside firms.
• Works with Default Case Managers, Legal Department, Loan Resolution Department, local counsel and investors to resolve contested foreclosure matters.
• Responds to discovery requests and motions.
• Conducts and finalizes factual research and analysis of loan issues.
• Manages case dockets, deadlines and pleadings.
• Participates in conference calls with investors and internal management to provide updates on assigned cases.
• Participates in settlement negotiations in order to bring cases to resolution and minimize company risk and investor losses.
• Provide coaching, training, and development to staff to ensure company and department goals and key performance indicators (KPIs) are met.
• Recognizes and recommends operational improvements.
• Develop and maintains department policies and procedures related to contested foreclosures.
• Measure and document staff performance, attendance and compliance with job duties, expectations, regulations, guidelines, policies, and procedures.
• Escalates issues to Management when necessary to ensure quality service.
• This is not a work from home opportunity.

• Juris Doctor from an accredited law school.
• Active license to practice law in at least one jurisdiction.
• Ability to manage a large docket of cases.
• Foreclosure law firm or prior consumer finance in-house foreclosure experience preferred.
• Understands mortgage loan servicing and the default, foreclosure, bankruptcy, and loss mitigation processes.
• Excellent attention to detail.
• Ability to multi-task and consistently meet multiple deadlines.
• Strong verbal and written communication skills.
• Ability to work in a team environment.
• Strong customer-service orientation.
• Ability to use good judgment.
• Possesses knowledge of and experience with foreclosure laws.
• Strong leadership skills with the ability and experience to manage people.
• Ability to work well under pressure, handle competing priorities and meet deadlines.
• A high level of confidentiality to protect privacy rights.
• Effectiveness as a team player.
• Ability to easily prioritize job duties according to the needs of the company.
• Strong sense of professionalism and positivity.
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence.
• Ability to develop rapport with all levels of associates and establish credibility.
• Excellent listening skills and the ability to use good judgment.
• Problem solving and decision-making ability.
• Ability to produce quality work.
• Recognizes and recommends operational improvements.

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