Description:
Summary:The Senior Counsel, Consumer Relations (“SC”) is an attorney who works alongside and reports to the Chief Legal Officer to help direct and protect all departments in the company regarding legal and consumer issues. The SC will play a critical role in providing legal guidance and support to our organization in all matters involving A Renewables & Environment Company interactions with consumers. You will be responsible for ensuring that our Company's policies and practices align with applicable laws and best practices, while also identifying potential risks and developing strategies to mitigate them. Additionally, you will have the opportunity to collaborate with cross-functional teams to develop and implement policies and procedures that prioritize consumer rights and ensure a positive consumer experience.
Essential Job Functions:
Using A Renewables & Environment Company vision, mission, purpose and values as the foundation, the SC will, in consultation with the Chief Legal Officer, assist the Legal Department as follows:
- Provide legal advice and guidance on a wide range of consumer regulatory matters.
- Be primarily responsible for all contracts, agreements, and other documents relating to our customers and other consumers.
- Support the Compliance Department in providing advice, defining policies, and improving processes that impact consumers.
- Conduct legal research and stay up-to-date with changes in consumer law.
- Assist in the resolution of consumer complaints and disputes.
- Prepare and deliver legal training to educate employees on consumer laws and regulations.
- Advise internal clients on a broad range of legal issues.
- Be able to identify, advise on and minimize business risks and propose practical solutions.
- Consult with attorneys and outside regulatory and litigation counsel as necessary to address difficult legal issues.
- Keeps management informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.
- Strong analytical, drafting, negotiating and communication skills.
- Self-starter able to work with little supervision and maintain high productivity.
- Sound business judgment with the ability to simplify complex issues and find practical solutions.
- Must possess and demonstrate the highest level of personal integrity and professional judgment.
- Must be able to work in a collaborative, collegial and respectful manner with all levels within the organization, from senior management to operating personnel.
- Positive and enthusiastic attitude and good work ethic.
- Excellent organizational, communication, and presentation skills.
Education/Experience:
- Juris Doctor (J.D.) degree from an accredited law school.
- Licensed in at least one state (active and in good standing).
- 5+ years of relevant law firm and/or in-house experience.
- Experience in residential solar, renewables, and/or energy matters preferred.
- An understanding of several relevant areas of law applicable to the business including, without limitation, relevant federal and state consumer law protection laws.
- Extensive experience in consumer regulatory matters.
- Strong working knowledge and proficiency with Google Suite and Microsoft Office Suite.