Description:

A Customized Business Insurance Company is seeking a Senior Claim Counsel to join our Professional Services team focused primarily on complex, high severity Architects & Engineers claims.

In this role you will collaborate closely with our internal and industry partners on claim trends and issues and in supporting the growth of the business. As a senior member of the team, this position also requires regular mentoring of junior team members including assistance analyzing and formulating strategies on complex files, and line-of-business training. This role may also include some handling of complex, high severity matters for Lawyers and Accountants professional liability, within the same management structure.

Strong candidates will have a minimum of twelve years of relevant experience, preferably in A&E claims. The individual in this position will have responsibility for handling a pending of approximately 75 of the unit's highest severity matters at any given time.

This position enjoys a flexible, hybrid work schedule and is available in any location near a A Customized Business Insurance Company office.

Job Description:
Essential Duties & Responsibilities:

Handles complex, high severity professional liability architects & engineers claims requiring legal analysis of complicated liability, damages and coverage issues. Drafts coverage letters, memos and reports. Represents CNA in settlement negotiations with independent authority to commit A Customized Business Insurance Company. Interacts with multiple parties (e.g., insureds, brokers, claimants), frequently via their counsel. Directs and manages coverage counsel and coverage litigation against A Customized Business Insurance Company.
Partners with underwriters, product and actuary to effectively respond to policy wording and/or claim related inquiries. Collaborates directly with industry partners, brokers and customers to address similar issues.
Meets with industry partners, brokers and existing or prospective clients as part of business marketing, growth and retention strategies. Works with senior claim, underwriting and product leadership to develop and analyze new products and to identify, evaluate and track claim trends and issues.
Provides technical guidance and oversight to junior staff members. Develops and presents training seminars on key legal and industry issues/trends for the Professional Services teams (claims, underwriting, product and actuary) and key industry and broker partners as requested. Represents A Customized Business Insurance Company on panels at industry conferences.

May perform additional duties as assigned.

Reporting Relationship:
Typically AVP and above.

Skills, Knowledge and Abilities

Senior level advanced knowledge of the theories, principles, practices and procedures of litigation management within an insurance organization.
The highest level of technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.
Excellent verbal and written communication, negotiation and presentation skills.
Ability to exercise independent judgment, and to work with and maintain confidential and sensitive information.
Excellent analytical and problem solving skills, and senior level skill in managing ambiguous situations and issues.
Proven ability to take a proactive long-term view of business goals and objectives in order to achieve strategic business results.
Knowledge of Microsoft Office Suite and other business-related software.
A commitment to collaboration and demonstrated ability to value diverse opinions and ideas.

Education and Experience:

Bachelor's degree with JD, and admission to the bar of at least one state.
Typically a minimum of twelve years of claims and/or legal experience with a proven track record of results.
Must have or be able to obtain and maintain Insurance Adjuster License within 90 days of hire, where applicable.
Professional designations (e.g. CPCU) are a plus.