Position Overview
The Managing Director (MD) oversees the four MHLD Trial Offices located in Brockton, Northampton, Roxbury, and Worcester and manages various operational and legal issues that arise in those offices. The MD supervises the Attorneys in Charge (AICs) of the Trial Offices and assists the Deputy Chief Counsel in ensuring that MHLD staff representation is effective, client-centered, culturally competent, and meets agency practice standards. The MD reports to the MHLD Deputy Chief Counsel and is a member of the MHLD Leadership Team, which consists of the Trial Panel Director, Director of Mental Health Appeals, Director of Social Services Advocacy, and Training Director. The MD works collaboratively with other MHLD Directors as well as other CPCS legal practice divisions and CPCS legal support and operational units (Training Department, Human Resources, IT, Finance and Facilities, and General Counsel).

Minimum Entrance Requirements
Applicants for this position must have a demonstrated commitment to the representation of indigent persons, a minimum of eight years’ experience as a practicing mental health attorney (including both experience representing indigent MHLD clients and significant jury trial, appellate, or equivalent relevant experience), and four years of managerial experience.

Applicants must have access to reliable transportation in order to travel to courts, clients, and office locations that are not easily accessible by public transportation. Applicants must also have access to a personal computer with home internet access sufficient to work remotely.

The position requires strong organizational skills, excellent communication skills, the ability to work on multiple projects simultaneously, and the capacity for close attention to detail.

The responsibilities of the Managing Director include, but are not limited to:
  • Providing leadership and support to the Trial Office Attorneys in Charge and assisting them in effectively managing offices to ensure that all staff meet performance and supervision standards; completing annual performance evaluations for all direct reports, and ensuring that direct reports complete annual performance reviews for all assigned staff in a timely and comprehensive manner; and ensuring AICs work collaboratively with HR to address employee relations and performance issues in compliance with the CPCS personnel policies;
  • Assisting AICs in creating and maintaining a positive workplace environment; creating and promoting professional development opportunities for staff; and overseeing the hiring of attorneys and other staff in the Trial Offices;
  • Working with the Director of Social Services Advocacy to ensure effective collaboration between Trial Attorneys and Social Services Advocates;
  • Identifying and addressing systemic issues that may arise in the operation of MHLD offices, including developing and recommending changes to guidelines or performance standards to the Deputy Chief Counsel;
  • Facilitating strong communication with the MHLD Leadership Team, and conducting regular visits to the assigned offices;
  • Working with the AICs, Training Department, and the Equity & Inclusion Director to ensure that MHLD staff are culturally competent, sensitive to issues of diversity, and provide client-centered representation;
  • Developing and implementing a plan to collect and use case-related data to promote high-quality representation, ensuring that office and attorney caseloads are appropriate, and analyzing and reporting regularly on caseload statistics;
  • Working with the MHLD Deputy Chief Counsel, other MHLD Directors, and other division Deputy Chief Counsel and Managing Directors to develop and execute division policies and strategic plans, and to develop and advance legislative and policy agendas; working collaboratively with other CPCS leaders on cross-divisional and other issues as needed to promote agency goals and objectives; including attendance at AIC, Senior Management Team and Manager and Director Meetings;
  • Investigating and responding to legal conflicts, legal ethics questions, and complaints regarding attorney and non-attorney staff;
  • Maintaining a professional relationship and leadership role with the local judiciary and private bar, and working with AICs and local bar leadership to develop and maintain a collaborative working relationship between MHLD offices and bar advocate attorneys;
  • Working with the MHLD Deputy Chief Counsel to address budget and spending issues and preparing MHLD budget requests and spending plans;
  • Working with Facilities and IT to address office space and technical needs; and,
  • Other duties as assigned.