Description:

General Counsel's Organization – Manager & Counsel, Fraud & Lending:
The General Counsel's Organization (GCO) at An American Multinational Financial Services Corporation is seeking a Manager & Counsel to provide legal support to the Credit Fraud Risk (CFR) and Global Credit and Fraud Operations (GCFO) businesses. CFR functions are critical to the core businesses of Amex given the close interaction across all lines of business and the foundational nature of underwriting and customer management practices, which contribute to Amex's industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly complex credit and fraud controls, as well as servicing, operations and remittance procedures and strategy across Amex's credit and charge cards, virtual payment accounts, non-card lending products, and bank deposit accounts. GCFO is a global and diverse organization that plays a critical role on the operational side of Risk to protect the company and enable growth, while playing an important role in servicing for customers.

This position will serve on the GCO's growing legal team that supports CFR and GCFO. The successful candidate will provide legal coverage to CFR on fraud, dispute handling, and fraud control and mitigation strategies, and payments strategies, policies, and capabilities in An American Multinational Financial Services Corporation lending products and services. This position requires regularly navigating novel and rapidly evolving business and legal issues across a broad range of matters and working seamlessly with colleagues throughout the company.

Roles and Responsibilities:
  • Provide legal advice on issues involving fraud in consumer and commercial lending products and services, including regulatory considerations, dispute handling, and fraud control and mitigation strategies.
  • Stay abreast of regulatory and legal developments in the evolving global legal landscape around fraud and dispute handling; summarize regulatory developments.
  • Contribute to assignments and projects across the GCO team supporting CFR and GCFO, including those intersecting with artificial intelligence, international matters, and the collections lifecycle.
  • Collaborate with colleagues across the GCO and other business units, including by engaging and participating in strategic business and GCO projects.
  • Routinely engage directly with business clients.
  • Proactively protect the brand and reputation of An American Multinational Financial Services Corporation through legal advice and guidance regarding company activities and legal and regulatory compliance.

Minimum Skills and Qualifications:
  • J.D. with admission to practice law in New York.
  • 3+ years of relevant work experience in a law firm and/or in-house corporate legal environment.
  • Experience with U.S. consumer financial regulatory matters, with working knowledge of the Truth in Lending Act and UDAAP.
  • Interest in developing a strong understanding of business needs and objectives.
  • Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions.
  • Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues.
  • Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings.
  • Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines.
  • Intellectually curious and self-motivated, high level of personal energy and commitment.

Additional Preferred Qualifications:
  • Experience with the Electronic Fund Transfer Act and Regulation E is a strong plus.
  • Experience with the Fair Credit Reporting Act and Equal Credit Opportunity Act preferred; experience with U.S. consumer financial regulatory and payments matters also preferred.
  • Strong executive presence and ability to influence stakeholders.
  • Demonstrated ability to build excellent relationships.
  • Willingness and flexibility to be a team player and take on new responsibilities and challenges.
  • Excellent oral and written communication skills.