Description:
Why this role. As APFM evolves how we serve families, including new data‑driven tools and conversational experiences, our legal work has broadened. This Corporate Counsel role is a hands‑on partner to Product/Tech, Data, Marketing, Sales/Advisor Operations, and our AI Governance Committee, helping the business move fast while meeting regulatory obligations and “winning the right way.”What you'll do.
Product, Marketing & Operations (Enablement)
- Provide practical, time‑boxed legal guidance for product launches, marketing campaigns, and contact‑center workflows (web, chat, SMS, email, voice).
- Review consumer‑facing disclosures and scripts to ensure clarity, accuracy, and alignment with APFM's “informational, not medical advice” posture.
Privacy, Consumer‑Health‑Data & Data Governance
- Advise on multi‑state privacy requirements (incl. consumer‑health‑data regimes) and operationalize DSARs, data minimization, retention, and transparency.
- Draft/maintain playbooks for data sharing with partners and communities; ensure purpose limitation and appropriate contractual protections.
Outreach, Telemarketing & Call‑Recording
- Counsel on TCPA/TSR and state “mini‑TCPA” overlays; support consent capture/management, revocation handling, DNC hygiene, caller‑ID rules, and contact‑window limits.
- Maintain call‑recording guidance (one‑party vs. all‑party states), disclosures, and evidence standards in collaboration with Operations.
AI & Emerging Tech (in partnership with the AI Governance Committee)
- Apply APFM's Generative AI policy and approval workflows to internal and customer‑facing use cases (disclosures, human‑handoff, data/retention boundaries, vendor terms).
- Spot issues around bias, transparency, marketing claims, and training‑data use; propose pragmatic mitigations.
Commercial & Vendor Contracts
- Draft/negotiates commercial contracts, DPAs, and technology/SaaS agreements with privacy, security, and use‑of‑data protections.
- Build and maintain contract templates, fallback positions, and a tidy approvals record.
Disputes, Investigations & Regulatory
- Triage and manage pre‑litigation demands, subpoenas, consumer complaints, and regulator inquiries with outside counsel as needed.
- Support PE‑style diligence requests, periodic audits, and board‑level reporting.
Policies, Training & Governance
- Maintain lean, usable policies/SOPs (privacy/CHD, outreach & telemarketing, call‑recording, data governance, advertising/claims, AI usage) and deliver targeted training.
- Track regulatory changes and drive updates into scripts, notices, contracts, and system controls.
What success looks like (6–12 months)
- Launches and campaigns clear legal review with on‑time guidance; consumer disclosures are consistent and easy to understand.
- High confidence in verifiable consent and revocation handling; DNC/complaint trends improve; recorded‑call disclosures are consistently delivered.
- DSARs, retention, and partner‑sharing practices are documented and operating smoothly.
- Contract templates and playbooks reduce cycle time and improve deal quality.
- Executives and the Board receive concise, useful legal/compliance updates.
What you bring:
Must‑have
- JD + active bar (U.S.).
- 2-3+ years of relevant experience (law firm and/or in‑house) handling privacy/data issues, telemarketing/TCPA/TSR, advertising review, and commercial contracts; comfort with state‑by‑state nuance and call‑recording rules.
- Strong drafting and negotiation skills (commercial contracting, SaaS/tech, marketing/vendor agreements).
- Ability to translate legal requirements into workable processes with Product, Data, Marketing, and Ops; crisp written and verbal communication for executives.
- Bias toward action appropriate for a PE‑backed environment: prioritize, decide, deliver.
Nice‑to‑have
- CIPP/US, CIPM, or similar credential; accessibility (WCAG) familiarity.
- Experience with senior‑living, home‑care, or other healthcare‑adjacent services.
- Exposure to AI/ML governance, model‑risk/product‑risk reviews, or contact‑center tech stacks.
- M&A diligence/integration support experience.
Compensation:
- Base Salary: $175,000-$200,000
- Bonus: 20% of annual earnings
- Benefits
- 401(k) plus match
- Dental insurance
- Health insurance
- Vision Insurance
- Paid Time Off
#LI-JS1
#remote
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support — connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most — their love for each other.
We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value — it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:
- Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
- Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
- Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
- Win The Right Way: We see organizational integrity as the foundation for how we operate.
- Embrace Change: We innovate and constantly evolve.
Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.