Commercial Counsel (Remote)

Description:

About the Team:
Are you a problem solver who likes focusing on commercial contracts and improving processes in a fast-growing company? Outreach's Legal team is hiring! We're a growing team that supports the entire organization, with a particular focus on enabling our revenue teams to close deals quickly and responsibly.

The Role:
As Commercial Counsel you'll play a key role in our revenue-side contract process, primarily negotiating customer-facing commercial agreements, while also providing additional legal support across the business. You'll ensure our agreements protect customer trust while enabling Outreach to deliver and improve its AI-powered platform.

Location: Remote

Your Daily Adventures Will Include:

• Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms
• Gather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs
• Protect customer data and personal data by ensuring contract terms align with Outreach's obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act
• Enforce organizational contract policies and procedures
• Assist in the evaluation and updating of company document templates
• Partner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close
• Identify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales
• Support other legal team projects as needed, including negotiating vendor and partner agreements

Our Vision of You:

• 3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients)
• Direct experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms)
• Working knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent)
• Ability to spot issues and recommend practical, business-focused solutions that balance speed with risk management
• Understand how to balance competing priorities
• Comfortable in a high growth dynamic, evolving environment
• High level of attention to detail with excellent organizational skills and dedication to accuracy
• Excellent interpersonal and communication skills, demonstrating perseverance, humor, and dedication while displaying a strong backbone when needed
• J.D. or equivalent degree from accredited law school
• Active member of the bar in at least one state in the United States
• Proficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills
• Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus

$120,000 - $145,000 a year

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