Description:
Description:Summary:
Purpose:
Manage a caseload of pre-litigation personal injury matters by driving medical treatment, building strong demand packages, and negotiating settlements that maximize client recovery while following firm strategy and valuation standards.
Mission:
Advance cases from intake through resolution by executing disciplined medical management, thorough case development, and effective negotiations in close partnership with leadership and legal support teams.
Get It, Want It, Capacity (GWC):
Understands the role, wants the responsibility, and has the skills, time, and energy to execute it at a high level.
Possess a comprehensive understanding of the role's intricacies, its significance, and its specific responsibilities.
Core Values (HECTOR):
Hungry: We are hungry. We take on tough challenges finding a way to win.
Execute: We take action with urgency and passion.
Compassion: We care for and respect our clients and our team members.
Team Over Self: We advance the team over self, we succeed or fail together.
Ownership: We take responsibility for all results.
Do the RIGHT thing: We do the right thing, every time.
Most Critical Outcome (MCO)
Cases are worked proactively, supported by strong medical management and documentation, and resolved at the highest possible value with minimal rework or escalation.
Drivers & Obsessions
These represent general focus areas that guide priorities and can evolve with company needs.
To be successful in this role, the individual must be able to perform the essential duties of the role and meet the performance expectations of the seat. The requirements below represent the knowledge, skills, and abilities required.
Requirements:
Essential Responsibilities:
Case Ownership & Medical Management
Client Screening & Intake Support
Case Strategy & Valuation Alignment
Demand & Negotiation Execution
Paralegal & Team Collaboration
File Integrity & Compliance
Litigation Readiness & Case Transfer
Risk, Compliance & Professional Standards
Qualifications & Proficiencies
Manage a caseload of pre-litigation personal injury matters by driving medical treatment, building strong demand packages, and negotiating settlements that maximize client recovery while following firm strategy and valuation standards.
Mission:
Advance cases from intake through resolution by executing disciplined medical management, thorough case development, and effective negotiations in close partnership with leadership and legal support teams.
Get It, Want It, Capacity (GWC):
Understands the role, wants the responsibility, and has the skills, time, and energy to execute it at a high level.
Possess a comprehensive understanding of the role's intricacies, its significance, and its specific responsibilities.
Core Values (HECTOR):
Hungry: We are hungry. We take on tough challenges finding a way to win.
Execute: We take action with urgency and passion.
Compassion: We care for and respect our clients and our team members.
Team Over Self: We advance the team over self, we succeed or fail together.
Ownership: We take responsibility for all results.
Do the RIGHT thing: We do the right thing, every time.
Most Critical Outcome (MCO)
Cases are worked proactively, supported by strong medical management and documentation, and resolved at the highest possible value with minimal rework or escalation.
Drivers & Obsessions
These represent general focus areas that guide priorities and can evolve with company needs.
- Proactive medical management over waiting
- Demand quality over speed.
- Clean, complete case files.
- Timely client communication.
- Early identification of risks.
- Alignment with firm strategy and valuation standards set by Director and CLO.
- Strong collaboration with legal support teams.
Requirements:
Essential Responsibilities:
Case Ownership & Medical Management
- Manage a caseload of pre-litigation personal injury matters from onboarding through settlement or litigation transfer.
- Drive medical treatment follow-up, record collection, and lien awareness to support case value.
- Monitor treatment gaps, compliance, and documentation to ensure cases remain demand-ready.
- Conduct PNC interviews and participate in client screening and sign-up processes.
- Partner with the Director and Attorney Manager to evaluate case viability, liability, and strategic fit.
- Develop case strategy in partnership with the Attorney Manager and Director.
- Do not set final case values independently.
- Collaborate with leadership to confirm valuation, negotiation posture, and settlement strategy.
- Prepare and submit demand packages in accordance with firm standards.
- Conduct settlement negotiations within assigned authority.
- Escalate high-value, complex, or at-risk cases to leadership for guidance or approval.
- Partner closely with assigned paralegals and legal assistants to ensure timely task execution, documentation, and follow-up.
- Provide clear direction and feedback to support staff to keep cases moving.
- Maintain accurate, complete, and compliant case files in the case management system.
- Ensure adherence to deadlines, statutes of limitation, and firm policies.
- Prepare cases for litigation when resolution is not achieved, ensuring files are complete, accurate, and defensible.
- Coordinate with Litigation and legal support teams to support clean, timely case transfers without value loss or documentation gaps.
- Protect the firm from missed deadlines, Statute of Limitations exposure, and compliance failures.
- Ensure adherence to legal, ethical, and firm policy standards across the department.
- Identify and escalate compliance, quality, or risk issues before they impact case value or firm exposure.
Qualifications & Proficiencies
- Juris Doctor (jd) and Active Texas Bar License in Good Standing.
- 2+ Years of Experience in Personal Injury or Civil Litigation Preferred.
- Strong Understanding of Medical Management, Demand Development, and Negotiation.
- Ability to Manage Deadlines, Documentation, and Multiple Cases.
- Strong Communication and Collaboration Skills.
- Proficiency with Crm, Case Management Systems and Legal Technology.
- Deep Alignment with Mc Craw Law Group's Core Values (hector).
- A Commitment to Maintaining a Positive Office Environment and Strict Adherence to The Firm's "zero Tolerance" Policy Regarding Office Gossip, Drama, or Behavior that Negatively Affects Office Morale or Individual Employees.
