Description:

An American Auto Insurance Company is looking to hire a Staff Counsel, Support Supervisor – PIP. Under the direct supervision of a manager, the Support Supervisor will supervise the activities of Legal Support Staff – PIP.

Job Responsibilities:
  • Interview and/or approve job applicants for employment.
  • Conducts and/or reviews associate performance appraisals.
  • Selects candidates and submits hiring decisions for management approval.
  • Initiates and recommends salary adjustments, performance ratings, and other personnel changes.
  • Coaches and counsels associates and takes disciplinary action or terminates the employment of associates as appropriate.
  • Responsible for managing associates who fulfill support responsibilities for the Legal organization whose duties, among other things, may include:
    • Scheduling court, arbitration, and/or EUO assignments
    • Handling incoming and outgoing mail; entering data into the appropriate business systems
    • Drafting, generating and typing legal pleadings, motions, interrogatories, notices to admit, expert witness disclosures, discovery demands and responses, legal correspondence and other legal documents
    • Reviewing and processing court decisions
  • Audits work and processes for accuracy and quality.
  • Coaches and coordinates the training of associates.
  • Recommends and revises training manuals as necessary.
  • Institutes new procedures when authorized.
  • Writes, updates, or enforces work procedures.
  • Investigates, resolves, and/or supervises implementation of changes, if any, to daily work issues.
  • Reviews file contents and coordinates the completion of discovery including the signature of the client for filing.
  • Interacts with Judges, court clerks, plaintiff's attorneys, clients, partners, stakeholders, and other business units to schedule events and resolve problems.
  • Performs legal research and assists with special projects, as requested.
  • May serve as liaison for the office and provide assistance as needed in the use and implementation and improvement of Department systems and software.
  • Assists in preparation of departmental plans and budgets.

Basic Qualifications:

  • 5 years experience serving an established Legal organization in a support capacity.
  • Based on jurisdiction, may need to obtain and maintain a notary license.
  • Experience in management, specifically in the legal field.
  • Has reviewed invoices to ensure compliance with the Company's Expense Policy and handles in accordance with established procedures.

Preferred Experience:
  • Has experience in personal injury litigation
  • Experience in the auto insurance industry

Location – Hybrid: The individual will be required to work 2-3 days onsite.

At this time, An American Auto Insurance Company will not sponsor a new applicant for employment authorization for this position.