Oportun is looking to expand its world-class and highly experienced Legal and Compliance team responsible for serving as a strategic partner and providing sound legal advice to a mission-driven Company that offers affordable and credit building products. The position will provide legal advisory support for the origination of Oportun's installment loan, auto, credit card and bank partner products. In this role, the Sr. Manager, Regulatory Counsel will report to the Sr. Director, Sr. Regulatory Counsel, Originations and Credit Risk on the Product & Regulatory Legal team, and will work closely with Oportun's Compliance officers, executive business partners and operational teams. This is an opportunity to work in a fast-paced, mission-driven organization where your contributions can have a meaningful impact on underbanked and unbanked consumers.

  • Act as trusted advisor to the business in providing consumer finance legal advisory support across multiple products and an expanding business model, with a focus on the origination of unsecured, auto secured and credit card products through different channels including online, phone and retail locations.
  • Support the origination of all loan products and the creation of a low-touch/no-touch application flow to reduce customer friction while maintaining legal, business, bank partner and regulatory requirements.
  • Evaluate and support options to offer new lending products and partnerships that further the corporate mission in all 50 states and globally.
  • Research and document new or amended state lending laws relating to the origination of unsecured, secured and credit card products including interest rate, late fee, insufficient funds fees, origination/administrative fees and state required licenses and disclosures in all 50 states.
  • Maintain loan documents used for all products in all 50 states, including required disclosures and contract language.
  • Provide legal advice and support relating to the use of electronic signatures and disclosures pursuant to the ESIGN Act and state UETA requirements.
  • Provide legal advice and support relating to the Americans with Disabilities Act and Elder Abuse across all Oportun products.
  • Partner with customer care, operational and business teams in reviewing and responding to consumer complaints related to the origination of lending products.
  • Work closely with product owners, data engineers, IT, Operations, Risk Management, Customer Experience, Marketing and others.
  • Provide legal support and feedback in reviewing policies, procedures and training, to conform to Oportun, regulatory and bank partner requirements, with a focus on origination related legal issues.
  • Partner with Compliance professionals to assist in the design and implementation of Compliance Management Program, including Compliance Risk Assessments and an underlying legal inventory of applicable laws and regulations.
  • Research, track and report on federal and state legal developments related to the products within the scope of the role, staying abreast of current legal developments and trends to determine potential impact or risks. Communicate relevant items to business partners and analyze impact of the changing legal/regulatory landscape on the business strategy.
  • Analyze and draft comments on proposed regulations and contribute to industry comment letters or requests where appropriate. Communicate relevant items to business partners and analyze impact of the changing legal/regulatory landscape on the business strategy for areas of responsibility.
  • Participate in special projects in support of Oportun's strategic objectives; provide backup support for and coordinate with other Regulatory Legal team members, as needed.
  • Work with commercial attorneys to review third-party service provider agreements, including agreements with outsourced and/or offshored service providers, to ensure compliance with CFPB standards, internal guidelines, bank partner standards and applicable law.

  • Juris Doctorate (J.D.) degree, qualified to practice law in a United States jurisdiction.
  • 5+ years' experience as an attorney in a law firm or corporate law department.
  • 3+ years' experience in consumer financial services law, as in-house at a financial services company, including experience with the bank partner model.
  • Knowledge of state and federal consumer credit laws and regulations, including TILA/Reg Z, ECOA/Reg B, FCRA/Reg V, ADA, SCRA, TCPA, GLBA/Reg P, EFTA, AML/BSA and state consumer finance and lending laws.
  • Experience working with federal and/or state regulators is a plus.
  • Ability to manage multiple conflicting priorities set by the business while still meeting internal department goals.
  • Effective written, interpersonal and communication skills with the ability to work as part of a team involving staff, clients, bank partners and outside agencies.
  • Strong analytical skills and ability to exercise sound judgment in providing and legal advice and assisting the business to implement such advice; ability to work independently, with minimal oversight, and partner with other legal team members as part of the Product & Regulatory Legal team.
  • Excellent written and verbal communication/presentation skills, including the ability to persuade and influence management at all levels, including executive management.
  • Strong organizational skills, attention to detail and positive professional attitude.
  • Spanish fluency (written and verbal) a plus.