Closing Date: 11th October, 2024

Description:

Job Description and Duties:
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which may occur within 180 days of the closing date of this bulletin.

The Help Center assists consumers with health care issues and through its regulatory authority ensures that managed health care enrollees receive the medical care and services to which they are entitled.

Under the general direction of the Assistant Chief Counsel, Help Center Legal Affairs Branch, the incumbent performs sensitive and complex legal work related to the regulation of health care service plans for A Government Entity pursuant to the Knox-Keene Health Care Service Plan Act of 1975, (the Knox-Keene Act, Health, and Safety Code section 1340, et seq.) and other work as required. Duties include evaluating complex consumer complaints, making investigative inquiries, determining compliance with both the Knox-Keene Act and related state and federal provisions, providing expert-level legal advice and counsel to the Help Center's consumer complaints divisions, and performing other special projects as required.

This position is eligible for a hybrid telework schedule under Government Code 14200. Under A Government Entity current hybrid telework policy, employees may be required to report in-person to the office two times per week and will be required to utilize a shared or “hotel” workspace. Employees may also be required to report in person more frequently as determined by management, which may include working at a A Government Entity designated headquarters and/or offsite events or locations. Employees must work from a location within California while employed at the A Government Entity.

Please let us know how you heard about this position by taking a brief survey: A Government Entity Recruitment Survey (https://www.surveymonkey.com/r/B75M8M2)

You will find additional information about the job in the Duty Statement. (https://www.calcareers.ca.gov/CalHrPublic/FileDownload.aspx?aid=25072985&name=HRApprovedAttorneyIIIDutyStatement.pdf)

Working Conditions:
The A Government Entity utilizes a hybrid telework model to provide all employees with an avenue to telework while ensuring business and operational needs are met.

Remote-Centered employees are expected to maintain a safe and distraction free work environment at the approved alternate work location. Remote-Centered employees agree to adhere to the state telework policy, the A Government Entity's telework policy, and conditions cited in the Telework Agreement (STD 200).

Office-Centered employees are expected to maintain a dedicated workstation at a A Government Entity official worksite. Office-Centered employees are expected to work in a climate-controlled office or cubicle under artificial lighting.

Special Requirements:
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) a(n) Active Membership in the CA State Bar License. You will be required to provide a copy of your license prior to being hired.

Active membership in the California State Bar

All applicants not currently employed by the A Government Entity will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.

Any documents you submit for a job vacancy such as your state application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment.

Desirable Qualifications:
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of laws, legal codes, government regulations, executive orders, and agency rules
  • Consumer advocacy experience
  • Excellent written and oral communication skills
  • Knowledge of health care service programs and trends
  • Knowledge of the managed care health plan industry and policy issues impacting managed care
  • Ability to exercise a high degree of initiative, independence, and flexibility
  • Ability to work cooperatively and effectively with others
  • Effectively participate as a member of a management team
  • Ability to manage an active caseload.
  • Dependable, punctual, excellent attendance
  • Special skills/Activities
  • Bi-lingual
  • Volunteer Work/Community Service Experience